Swornly · Help
Support
Seals, PDFs, backups and billing — the answers we get asked most. If yours is not here, email us; we read every message.
Last updated: 15 November 2026
Write to [email protected]
What you can do in the app
The everyday tasks, and where to find them.
Write and seal a record
Tap the capture button on Records, add the date, place and what happened, then choose Seal and save.
Check a seal
Open an entry and run the seal chain check. Swornly recomputes the hashes on your device and shows whether the chain matches.
Export a PDF
Open Records → Export, choose a date range and share the file. Premium adds a verification appendix.
Back up and restore
Settings → Backup → Create backup saves a JSON file. On a new phone, choose Restore and pick that file.
Cancel Premium
Cancel in the App Store or Google Play subscription settings. Deleting the app does not cancel it; access lasts until the paid period ends.
Frequently asked questions
Where do I find the app version?
Open Swornly → Settings → About. The version and build number are listed at the bottom of that screen.
Will my records move to a new phone automatically?
No. There is no automatic sync or server copy. Create a backup file on the old phone and restore it on the new one.
The seal check failed. What should I do?
A mismatch means an entry or its chain data changed after sealing. Do not edit the database or restore an old backup over a newer one; email us with the app version and what you see. We cannot repair a broken chain, but we can explain it.
How do I cancel the subscription?
iPhone or iPad: Settings → Apple ID → Subscriptions → Swornly → Cancel. Android: Google Play → Payments and subscriptions → Subscriptions → Swornly → Cancel.